Love our new windows
From the initial estimate, to the scheduling, installation, and follow-up, our entire experience was top notch. Joe came out for the initial meeting and estimate for five new windows and was on time, professional, knowledgeable, and in no way pushy. After deciding to proceed with Illinois Energy and Windows, a follow-up technician came by to double-check measurements. Our windows were manufactured and ready for installation several weeks early and Samantha made scheduling our installation super easy. Max and his crew (3 total) arrived right on time on install day and quickly got to work with laying down protective plastic and tape to keep dust to a minimum. We were told they should be able to complete the job in one day, but might need a second day depending on how the install went. The crew worked efficiently, but in a very thorough manner and ended by around 3pm. The team was diligent in cleaning up all of the debris and dust and made sure we were happy with the installation and had all of our questions answered before leaving. Beyond being very happy with the final installed product, I am most impressed by the organized and professional communication we experienced from start to finish. Despite interacting with numerous points of contact, it was clear that all were on the same page and up to speed on the project history and status. I would, without hesitation, go back to Illinois Energy and Windows for additional window replacements. Great job all around!
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