Excellent Communication!
We had our windows replaced last week and the whole experience was smooth and seamless. The process started with a representative coming to our home to discuss our needs and wants. We were put at ease and painted a clear picture of how the whole process works, the quality of the product, timeline, etc. The next day we received a follow up call to answer any further questions. Then the following week a representative was sent out to measure our windows and provide more in-depth knowledge of the product and process. We received a time frame for when the windows would be ready and it was spot on. Within a week of our windows being ready to go, we had the installation team here and working hard. They were detail oriented, respectful, had-working, and cleaned up everything. The new windows are absolutely amazing and we are so happy! I think the best part of this whole experience was the communication. Illinois Energy goes above and beyond making sure you are at ease. Definitely recommend!!!
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