Illinois Energy installed new family room windows for us. Great company to work with.. Installers Adam and Patrick were very professional and polite. They recommended a picture window for the middle window installed and it looks amazing!
From the moment Nathan, the sales rep, came out to provide an estimate to the day of installation with Vova and the install team, the service I received from Illinois Energy has been top notch. I love my windows, and will definitely call them back to replace the remaining windows in my home.
The crew did a wonderful job. Starting with James who came to my home to help me pick out exactly what I needed to fit my 100 year old home. Next step was to get measurements and the gentleman who measured was very precise. The installation crew were highly skilled and everything fit perfectly. After the installation was complete the crew showed me all the features of the windows and how they worked. The next day I received a call from customer service checking if I was happy with my windows. Great service from start to finish. The windows are top quality and very energy efficient. I am a repeat customer that has recently moved to an older home with a need for new windows, Illinois Energy was the only company I would consider using.
My experience with the Illinois Energy Windows & Siding Inc. team was excellent! My journey started with my in-home estimate where I received a detailed breakdown of options that I could customize to meet my budget and ended with my new windows and my home looking great! My estimator explained how my current windows differed from what was available and helped me find windows that improved not only my energy efficiency but ease of use as well. My installer arrived promptly and ensured I understood what he would be doing. Once done he showed me how to use the new windows and cleaned up all the installation mess before leaving. I’ve had my new windows for about a month and couldn’t be happier!
We have nothing but good things to say about Illinois Energy. The installers took their time to make certain that everything fit properly. A small issue was holding them back, but rather than force things they called in their Superintendant and got the job done. We give Illinos Energy an A+. We even ordered another door to the deck.
My experience was great! Everyone I interacted with was very helpful, kind, and pleasant to speak with. It seems that every one of their customers says the same thing too so they are consistent. I had my windows replaced in the best for a few homes I have remodeled and these are the best quality I have seen. Some windows will have cheaper hardware and fail in the future but every part of the window is high quality to last you a very long time. The installation team was run by Max who is a super cool guy. Max and his team were friendly and really good at their job. They installed in under 2 days and cleaned. Ill be using Illinois Energy in the future again because I know I wont be disappointed.
Sales personnel to the installer . . . very courteous and professional. It was obvious to see that these employees took "pride" working for their organization. They made sure I was completely satisfied with the quality and workmanship first and foremost! VERY satisfied customer. Greg S
Sales personnel to the installer . . . very courteous and professional. It was obvious to see that these employees took "pride" working for their organization. They made sure I was completely satisfied with the quality and workmanship first and foremost! VERY satisfied customer. Greg S
We bought two front doors and a slider 9 years ago fro IE. The handle broke on my slider. I found my paperwork and called their service department. Lovely Ryann responded quickly. A brand new handle w/ lock was installed free of charge today! I am thrilled with how they honor their lifetime warranty! Thank you Illinois Energy. 🎉🎉
Great overall experience! Installers were wonderful, very professional. The quality of the door and windows was awesome. Quick and smooth installation. Will use this company again in the future and recommend them to everyone I know!